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Locate+ essential to helping Smith & Davies reach their goals



Locate+ an essential tool for Smith and Davies

With more than 70 trucks travelling an estimate 9 million kilometers a year throughout the North Island, up-to-the-minute information is key to effiecient fleet managment for haulage company Smith and Davies.

We needed a simple method of knowing where each of our trucks are so we can make decisions about who is best placed to do a paticular job and also to monitor performance", Smith and Davies Managing Director Graham MacKinnon says.

The answer is Telecom's Locate+ which combines GPS vehicle tracking technology and Navman Fleet Management software with Telecom's national mobile radio data network.
"We trialled other options but Telecom's Locate+ the best solution because it's providing us with current rather than historical information", he said. "With a mouse-click, we can pin-point a vehicle's location, right now".

Prior to introducing Locate+ the firms dispatcher was reliant on contacting drivers on radio telephones to find out where they were, which at the time was time consuming and not always relible. With the introduction of the new system the company has also discovered their trucks were spending a long tme idling, increasing fuel consumption and also adding to engine wear and tear.

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Action Plumbing enjoys major benefits with Navman

Action Plumbing enjoys major benefits with Navman

Action Plumbing, Gas & Drainage provide a 24-hour-a-day service for all plumbing, gas and drainage needs to Christchurch and North Canterbury homes and businesses.  As a result of their quality work Action has grown from one person to a thriving team of 17 in just 4 years.  Eleven of Action's 16 vehicles are now fitted with Navman.

As they've grown, Managing Director Daniel Board realised they needed a better way of communicating with their engineers.  "The old 2-way radios kept us from dispatching jobs and communicating efficiently", says Board.  That's why he looked into a vehicle tracking and messaging system and ultimately chose Navman.

"I wanted a system to transfer information to the guys quickly and easily.  Navman's given us that ability, plus the bonus of navigation", says Board.

Action have experienced immediate benefits from introducing Navman into their business:

Cost savings with decreased fuel usage, phone bills and billing errors
More jobs completed per day
Quicker response time to customer sites
Improved customer service
Greater efficiency and increased accuracy throughout the business from in the office and on the road

Please click here for a FULL CASE STUDY

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Locate+ and Navman help Prestige to become more proactive

 

Locate+ and Navman help Prestige to become more proactive

Prestige Limited maintains and repairs more than 4500 properties from Hicks Bay in the East Cape to Takapau in the Hawkes Bay.  The Hastings based company is using Telecom’s Locate+ to track the vehicles used by their more than 70 staff, including carpenters, builders, plumbers, electricians, carpet layers, glaziers, gardeners, cleaners, painters and labourers.

“Every repair or maintenance job you can imagine doing on a home or property, we do,” says Prestige Managing Director Lyndon Hakopa. Locate+ combines GPS vehicle tracking technology and Navman Fleet Managersoftware with Telecom’s nationwide mobile data network.

With the new system, Prestige’s dispatch team knows where each vehicle is within the 027 coverage area so they can allocate jobs according to who is closest and available.

“It’s huge. For example if there’s a job like checking and changing a battery for a smoke alarm we can ‘geofence’ the area within five kilometres of the address and immediately see who’s closest.

“They may only be around the corner and that means we don’t have to send someone out from our Hastings or Gisborne branches, which saves time and mileage on round trips,” says Mr Hakopa.

The system provides transparency for dispatchers because they see where staff are working and this means the business can look for efficiencies.

Please click here for a FULL CASE STUDY.

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Navman Tracking gives DW Dentice total peace of mind

Navman Tracking gices DW Dentice total peace of mind

Electrical contractor and electrician DW Dentice has been servicing the greater Wellington area for more than 50 years.  When manager Antony Jones recognised there was a need for a GPS vehicle tracking system, he began looking at a range of options, and settled on Navman's Fleet Manager.

"We chose Navman because it offers more of the competitive advantages we needed", Mr Jones says.  "In terms of dollar value, it was very attractive". 

"From a management point of view, it gives you total peace of mind.  You know exactly where each staff member and vehicle is, and what's happening after hours when they take the vehicles home - we've seen a considerable reduction in fuel costs due to less unauthorised after-hours use". 

Navman has delivered the following benefits to DW Dentice:

  • Reduction in fuel cost, wear and tear and unauthorised after-hour use
  • Accurately billing customers for jobs based on time spent at their site
  • Precisely pinpointing vehicles, locations and ETA right away
  • Total peace of mind for management due to complete visibility of mobile vehicles and staff. 

Please click here for a FULL CASE STUDY

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Locate+ makes compliance plain sailing for scallop fishers

Locate+ Makes Compliance Plain Sailing For Scallop Fishers


The Challenger Scallop Enhancement Company is a business owned by all the scallop quota owners operating in the Marlborough and Tasman area.

The company’s operations manager, Mitch Campbell, says an important focus for the business is ensuring strict management of harvesting activities.

“We run our own compliance programme, managing the harvest, and determining where people can go, what times of the year, and what size they can catch,” he says. “If we don’t police it, the government will.”

That’s not a desirable scenario for the fishers. The self-management system relies on the diligence and up-to-the-minute local knowledge of the day-to-day workings of the fisheries.

Government legislation would simply make life more complicated.

One of the company’s jobs is to ensure quotas are kept, and boats stay away from off-limits areas.

Until recently, it did this through random checks performed by compliance officers. But compliance officers can’t be everywhere, all the time, and in the 2005 season a group of boats broke the rules, fishing in a marine reserve in Queen Charlotte Sound.

“It looked bad for the company, and for the industry in general,” says Campbell. “It took us a while to redeem ourselves.”

So the company searched for a fleet tracking solution that would enable it to know where all fishing boats were, all the time. It chose Telecom Locate + tracking solution from Orb Communications.

“We trialled a unit on the company barge whilst it was doing the annual survey (of the fishery) rounds,” Orb’s Patrick Grant says.

“It worked very well and was subsequently approved for the fishing fleet.”

The system lets Campbell see where all the fishing boats are, as well as conducting other programmes such as maintaining water quality and detecting biotoxins.

“Sometimes we have to close areas because of a contamination risk,” says Campbell. “Locate + helps us monitor closed areas.”

For the 2006 season the company made it part of the harvest agreement that every operator needed to install the Navman black box unit. And in the last season, says Campbell, “we had no breaches of compliance rules.”

The units measure ignition time, location, whether the dredge is in the water, what time a boat gets into port, and what time it shuts down. Access is limited to Campbell and one other employee. While fishers can access information about their own boats, other information is kept confidential so the most successful fishers can keep their best locations a well-kept secret. As well as measuring the location of boats, the system also has geofences set up to mark “no fishing” areas such as marine reserves. When a geofence is crossed, Campbell is automatically notified by email, so he can take immediate action.

Although the company initially faced resistance from boat owners, the owners now see the long-term advantages. “We used to have a compliance officer going out every season,” says Campbell. “The cost of doing that will now be minimal. It ultimately saves them money.”

Another advantage is the visible effort the company is expending in ensuring compliance. “Looking after our own fleet is a way to prove to the government and the public that we’re managing the process well,” he says.

There are other benefits, too. Families of boat crew are also able to access real-time location information if boats go missing. Even if a boat goes out of cellphone range, the location information is stored on the black box unit, which sends the location data back to base as soon as it is back in cellphone coverage.

While Locate + has been a great technical help to Challenger Scallop Enhancement Company, it has also been an effective public relations tool. “When you mention the words ‘commercial fishing industry’ in New Zealand you often don’t get a good reaction,” says Campbell. “There’s a lot of misconception about the industry - that we’re environmentally unsustainable, or unethical.

“The truth is we have a long-term investment. Why would we want to undermine it?” he asks. “If people hear about what we’ve done it would silence a lot of the critics. We just need to educate people that we can do things better - and we are.” By using the latest technology and working with Orb Communications, Challenger Scallop have been able to thrive in an increasingly regulatory industry.

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