Website Terms & Conditions
Orb Communications Limited (Orb) welcomes you to this website. By viewing the pages of this website, you acknowledge that you have read and accepted these terms and conditions.
The information provided in this site is based on information supplied by Orb (unless otherwise specified), and is intended only as an introduction and guide to Orb and its range of available products and services.
While every endeavour has been made to supply accurate information, errors and omissions may occur. Accordingly, Orb does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission, whether negligent or otherwise, contained on this site. Changes or updates to the content of this site may occur without notice.
Conflict with other terms and conditions
These terms and conditions apply to your use of this site. In addition, when purchasing products or services through this site you will be required to agree to certain additional terms and conditions. If there is any inconsistency between such additional terms and conditions and these terms and conditions, then the additional terms and conditions will prevail to the extent of that inconsistency.
Acceptance of order by Orb Communications
Any time you order a product or service from Orb online, you are making an offer to Orb to purchase that product or service. Orb may accept or decline that offer in its sole and absolute discretion. Notwithstanding that Orb may process payment for an order, an order will not be considered accepted until Orb dispatches the product or supplies the service.
If Orb is unable to fulfil an order due to whatever reason ; out of stock, ability to deliver to that location etc, the customer will be notified and the card holders credit card will be credited with the full value of the transaction in as a short a timeframe as possible.
Your use of this site
You must not use this site or its contents:
- In breach of any legislation or for any unlawful act
- To damage or disrupt this site or any other Orb website
Intellectual Property
Orb owns all copyright and all other intellectual property rights in this site. Everything on this site is copyrighted unless otherwise noted. Orb welcomes the use of this site for your non-commercial use only provided that you do not remove any copyright, trademark and other proprietary notices contained in the content. We advise that you may not copy or display for redistribution to third parties or for commercial purposes any portion of this site without Orb's express permission.
Links
The sites linked to this site are not under the control of Orb. Orb is not responsible for, and makes no representations, warranties or conditions concerning, the contents of any linked site or any link contained in a linked site. Orb provides links to you only as a convenience, and the inclusion of any link does not imply endorsement, investigation or verification by Orb of the linked site.
In accordance with Internet protocol, we require that you request the permission of Orb to link to this site. If you would like to link to the site please contact us.
Jurisdiction
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.
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Delivery & Returns Policy
Deliveries
Orb Communications offer the following delivery options for all on-line purchases:
- Collect from your nearest Orb Store
- Local Delivery for $5
- Rural Delivery for $10
Orb will endeavour to undertake all deliveries within 48 hours, if there is a delay Orb will make contact via telephone or email.
Out of Stock Items
Orb will make every endeavour to complete each transaction, but there may be times where products become unavailable due to suppliers being out of stock.
In this instance the transaction will not be completed and you will be contacted to see if you would like to proceed with one of the following options:
- Continue with the transaction when the product becomes available
- Substitute the product for another model
- Cancel the order and recieve a full refund
Returns
If you are unhappy with your on-line purchase you can return the product within 48 hours as long as the original packaging remains unopened.
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Orb Privacy Policy
Your Privacy
Orb Communications collects and retains personal information about you as a result of you using our Website and participating in sale transactions. This personal information is used for the following purposes:
To operate and administer the Website and give effect to all transactions and matters arising from your use of the website;
To analyse use of the Website and provide reports on Website usage
To improve the Website;
To communicate with you for any purpose relating to your use of the Website
Privacy Act
Personal information collected from or about you for the above purposes will be retained by Orb Communications in its database at its Head Office at Level 1, 214 Karangahape Rd, PO Box 68-146, Newton, Auckland, Ph: 09 358 0031, Fax: 09 358 0032
You have the right to access any personal information and to correct or delete any personal information from the database. You can do this by sending an email request to info@orb.co.nz
Ownership of Information and Data
Subject to the preceding paragraph, all information and data collected by us in the course of operating the Website (including all information relating to users of the Website, transactions on the Website and Website statistics) will be owned by Orb Communications to the extend such information is capable of being owned and is not owned by another party at the time of collection or generation by us
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