31 Marsden Street, PO Box 31353
Lower Hutt 5010
Ph: 04 570 0686
Fax: 04 570 0986
Free call: 0800 26 36 36
16 Ihakara Street, PO Box 49
Ph: 04 298 1777
Fax: 04 298 1771
Free call: 0800 26 36 36
Branch Managers: Vicky Cooper (Kapiti) & Paddy Squibb (Hutt)
Mon to Fri: 9.00am - 5.00pm
Over the last 6 years I have had continued sales dealings with Leigh and the team at Telecom Business Hub, Lower Hutt purchasing new mobile phones for the company and tweaking our network plans . We have benefited greatly from the on -going technical support and guidance. All the staff at the business Hub have shown professional understanding to the needs of our company and the overall demands to our industry. For quality assurance in purchasing your network requirements look no further than Lee and the team at Telecom Business Hub, Lower Hutt.
Without visiting our records I would say that we have been doing business with your company for well over ten years, we have both changed locations and you guys have changed your brand but never your service. We were attracted to another supplier by exaggerated service promise and cost savings a couple of years back, it did not take us long to appreciate that your service was second to none and promptly returned to Telecom through you guys. We find Matt very presentable and helpful in fact we have only ever had exceptional service from all of the team at the Hub and know that our relationship will continue for many years to come.
I’ve been in a business partnership with Paddy Squibb since 2003. I enjoy the challenge of small business and I believe the Telecom Business Hub model is a great thing for our customers; we are local and we understand small business because we are one.
I have been self employed as a small business owner for over 30 years. I became involved in the telecommunications industry in 1998. Vicky Cooper and I run this business together; with my role being to manage the Sales team for the Hub servicing our business customers from Otaki to Porirua and the Hutt Valley.
Charmaine has the exacting role of co-ordinating all support personnel within the Business Hub. She is a fountain of knowledge around the business rules within the Telecom model. Charmaine goes above and beyond to ensure our customers telecommunications are working to allow them to concentrate on their business.
Ted has been in the Telecommunications industry for over 12 years with a business focus on medium enterprise customers. Ted specialises in working closely with these businesses to understand their individual needs in order to provide customised solutions for their industry. Establishing long term relationships with customers based on trusted advise and growing their business is what Ted finds most rewarding about his role at the Telecom Business Hub.
Jennifer is our Telecom Business Assistant. Her role is to support the Business Specialists in the smooth running of their day to day role. With a focus on customer service excellence Jennifer is a customer contact point and provides administrative and back office support to the business team.
While being the new kid on the block, Gavin has been in the telecommunications industry for 9 years, most of that experience was with Telecom as a Consumer Sales Representative. Gavin has taken up a Business Support position in the Lower Hutt Hub office and while this is a different challenge, his past experience will ensure he delivers high quality service to our business customers.
Niamh King works out of the Kapiti Hub office as our business team support person. Niamh will often be a customers first point of contact and will know the best person in the Hub team to help with specific enquiries. She enjoys meeting people and always strives to provide an excellent service.
Joanne has been working in the telecommunications industry for the past 6 years in various roles but has found a home in the Business Support Team. While the Support role took some up-skilling, Joanne has risen to the challenge and is now the go to girl in the Lower Hutt Hub office. Joanne is very proud of the Telecom Brand and will endeavour to deliver top level service to keep our customers happy.